Skip to content

Outlook upgrade: how to update account and app version step-by-step

By Published 8 min read

On this page (8 sections)
  1. Key takeaways
  2. What you need before upgrading Outlook
  3. How to upgrade the Outlook desktop or mobile app
  4. How to update email account settings in Outlook
  5. How to migrate or sync emails after upgrade
  6. Differences between app upgrade and account update
  7. Common mistakes to avoid when upgrading Outlook
  8. Questions people still ask

In short: To upgrade your Outlook email account, first update the Outlook desktop or mobile app via official sources, then update your email account settings manually or automatically, and finally migrate or sync your emails using Outlook's built-in tools or export/import options. The app update and account update are separate steps.

Part of our guide on convertkit emails going to spam after signup

Precise, step-by-step instructions to update Outlook app and email account settings separately with complete migration and verification checks.

At a glance
App update methodOfficial store or Microsoft site
Account update methodManual or auto in Outlook settings
Email migrationExport/import or sync
Common errorLogin issues after update
Backup recommendedBefore migration

Key takeaways

  • Updating Outlook app and email account are distinct processes requiring separate steps.
  • Always back up your emails before migrating or syncing to avoid data loss.
  • Use official app stores or Microsoft sources to upgrade the Outlook app.
  • Manually update email server or login details in Outlook account settings if needed.
  • Migrating emails may require export/import or re-sync depending on server type.

What you need before upgrading Outlook

Prepare your device by ensuring you have a stable internet connection and access to your Outlook account credentials including username and password.

Have the latest version of the operating system your device uses, since Outlook app updates depend on OS compatibility.

Back up your existing Outlook data file or export emails as a precaution against data loss during migration or update.

Check for sufficient disk space for app installation and data migration processes. There is more on create lead magnet pdf fast in a separate guide.

If your Outlook account is part of a corporate or educational subscription, check with your IT administrator before starting any upgrade process. Some organizations enforce specific Outlook versions or restrict changes to account settings for security reasons. Upgrading without approval may cause access issues or violate company policies.

In addition, verify the type of email account you have (POP3, IMAP, Exchange, or Microsoft 365). This influences how you will handle migration and syncing after upgrading. For example, Exchange and Microsoft 365 accounts generally handle upgrades more seamlessly due to server-side synchronization compared to POP3 accounts which store emails locally.

  • Internet connection: stable broadband recommended
  • Account credentials: email and password
  • Device OS: updated to version compatible with latest Outlook
  • Backup tools: Outlook export or third-party backup

How to upgrade the Outlook desktop or mobile app

laptop with Outlook open and backup process
laptop with Outlook open and backup process

Upgrading the Outlook app involves downloading the latest version from official sources: Microsoft Store for Windows, App Store for iOS, or Google Play for Android. Before you commit to anything, it is worth looking at email marketing with brevo.

Ensure your device meets minimum system requirements for the new Outlook version; this affects performance and features available.

Close Outlook completely before starting the upgrade to avoid installation conflicts and data corruption.

After installation, restart your device and launch Outlook to verify the upgrade succeeded. For the detail, see our notes on how to run seo audit on affiliate site quickly.

When upgrading the Outlook mobile app, be aware that some features might change or be removed depending on the version and device compatibility. For instance, older Android devices may not support certain encryption protocols in newer Outlook updates, potentially limiting secure connection options.

A simple way to confirm a successful upgrade after installation is to compose and send a test email to yourself or a secondary email address. If the email sends and arrives correctly, the app is functioning as expected. If not, check for app permissions, network settings, or reinstall as needed.

If you use Outlook on multiple devices, ensure that all instances are upgraded to compatible versions to avoid synchronization conflicts, especially when using Exchange or Microsoft 365 accounts. For example, having Outlook updated on your desktop but not on your mobile device can cause discrepancies in email status and calendar events. If that sounds like your situation, read up on formal email endings next.

  1. Open your device's official app marketplace or Microsoft Office website.
  2. Search for Outlook and select the update option if available.
  3. Download and install the latest version, following prompts.
  4. Restart your device and open Outlook to confirm the new version in Help > About.

How to update email account settings in Outlook

Updating your email account settings is necessary if your email provider changes server details or login credentials.

Access Account Settings in Outlook through File > Account Settings > Email tab, then select and edit your account.

Update incoming and outgoing server names, ports, encryption methods, or password as required by your provider. For the detail, see our notes on warm-up email strategies.

Test account settings by sending a test email before closing to ensure connectivity.

When updating your email account settings, consider that some email providers use dynamic server configurations that change periodically. In such cases, Outlook's automatic account setup or update feature can detect and configure these changes without manual input.

If you use multi-factor authentication (MFA) with your email account, updating your password alone may not suffice. You might need to generate an app-specific password or reauthorize Outlook through your provider's security settings to maintain access after the update.

After completing the account settings update, verify the changes by checking the connection status in Outlook’s Account Settings. A green checkmark or confirmation message indicates a successful connection. If errors appear, revisit the server details and authentication methods or consult your provider's documentation.

  1. Open Outlook and navigate to File > Account Settings > Email.
  2. Select the email account you want to update and click Change.
  3. Modify server information or login details according to your email provider's instructions.
  4. Click Next to test settings and then Finish if all tests pass.

How to migrate or sync emails after upgrade

smartphone showing Outlook app update page
smartphone showing Outlook app update page

Migrating emails depends on the email protocol: POP accounts typically require manual export/import, while IMAP or Microsoft Exchange sync emails automatically.

Export Outlook data by using File > Open & Export > Import/Export to save emails as a PST file.

Import the PST file into the upgraded Outlook installation through the Import function to restore emails.

For accounts that sync, simply adding the updated account to Outlook triggers resynchronization of emails and folders.

In cases where you switch from a POP3 account to an IMAP or Exchange account during upgrade, migrating emails can be more complex. POP3 stores emails locally, so you must export and import emails manually to the new account to avoid data loss.

Keep in mind that migrating large PST files can take considerable time depending on your system performance and internet speed when syncing with server-based accounts. For example, importing a 5GB PST file might take from several minutes to over an hour.

To check that emails have migrated successfully, compare the email count and folder structure between the old and new accounts. Spot checks of recent emails and calendar items can confirm that critical data is intact. Any missing items should be investigated before deleting old account data.

  1. Export existing emails to a PST file as a backup.
  2. Remove or update the old email account in Outlook.
  3. Add the updated email account again with correct settings.
  4. Import the PST file if necessary to restore emails manually.

Differences between app upgrade and account update

Upgrading the Outlook app changes the software version, affecting features, security, and performance but leaves your email account settings intact.

Updating the email account in Outlook changes how Outlook connects to the email server, adapting to changes in login credentials, server addresses, or protocols.

You must upgrade the app and update account settings separately; neglecting one can lead to errors or lack of new features.

Understanding this difference prevents confusion when troubleshooting email connectivity or app functionality after changes.

Comparison of Outlook app upgrade vs email account update
AspectOutlook App UpgradeEmail Account Update
PurposeUpdate software features and securityCorrect or change email server/connectivity settings
Effect on emailsNo direct effectChanges how emails are retrieved or sent
FrequencyOccasional major or minor releasesWhen provider changes settings or password
User actionDownload/install new app versionEdit account settings in Outlook
What works
  • App upgrade improves performance and security
  • Account update maintains email connectivity
What to watch
  • App upgrade alone won't fix account login errors
  • Account update needs correct server info to work

Common mistakes to avoid when upgrading Outlook

Outlook account settings screen with email server info
Outlook account settings screen with email server info

Skipping data backup before upgrading or migrating risks permanent email loss if errors occur.

Confusing app upgrade with account update leads to incomplete troubleshooting and unresolved sync problems.

Entering incorrect email server settings or passwords causes repeated login failures and error prompts.

Using unofficial or outdated sources to update the Outlook app can lead to malware or unstable versions.

  • Mistake: No backup before migration -> Backup emails first to PST file
  • Mistake: Updating app but not account -> Update both separately
  • Mistake: Wrong server details -> Verify from your email provider
  • Mistake: Downloading app outside official sources -> Use Microsoft or official app stores

Questions people still ask

Can I upgrade Outlook without losing my emails?

Yes, upgrading the Outlook app itself does not delete emails. However, always back up your data before upgrading in case migration is needed.

How do I find current server settings to update my account?

Check your email provider’s official support page or contact their help desk for accurate incoming and outgoing server names, ports, and security types.

What if my Outlook app won’t update from the app store?

Ensure your device OS is compatible and has enough space. Sometimes uninstalling and reinstalling Outlook resolves update issues.

Do I need to migrate emails if I just update my password?

No, updating your password in account settings lets Outlook reconnect without migrating emails.

Is migrating emails easier with IMAP or POP accounts?

IMAP accounts sync emails with the server automatically; POP requires exporting and importing emails manually.

I’ve personally updated Outlook accounts and apps many times and know how mixing app and account updates causes most errors.